“How can we attract riders to our system if when you walk out to the corner to catch a bus 54 percent of the time it may be on time,” Martin said. Referring to the existing transit service, Martin said, “we have problems.” The average headways (time between transit vehicle arrivals) are 40 minutes to over an hour and the on-time performance rates are in 50 percent range is “totally unacceptable,” he said. His comments covered a range of topics including the role of transit in the city’s growth and the upcoming 2021 World Games and the impact of technology on ridership.
Martin, who was appointed interim director in December, made his comments during a two-hour meeting held by the League of Women Voters of Greater Birmingham (LWVGB) at the BJCTA Administration Building in downtown. The on-time performance of MAX buses in the metro area is unacceptable and the transit agency needs a change of attitude to help improve service, said Frank Martin, Interim Director of the Birmingham-Jefferson County Transit Authority (BJCTA) on Tuesday. (Ameera Steward, The Birmingham Times) Ameera Steward Frank Martin, Interim Director of the Birmingham-Jefferson County Transit Authority (BJCTA).
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